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Categories
How It Works
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General information on the TFCnow Video On Demand service
Billing
(12)
Different payment modes, refunds etc.
System Requirements
(10)
Software needed in order to avail of the service.
User Information
(5)
Change of email address, password and personal information.
Subscription
(12)
Information regarding the service.
Licenses
(16)
What you need to know about Digital Rights Management and license issues.
Technical
(24)
WMP error and other technical troubleshooting.
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Frequently Asked Questions
What is TFCnow?
TFCnow is a video and audio streaming subscription service on the Internet .
How do I subscribe to TFCnow?
Step by step guide on how to start your subscription.
How much is the subscription for TFCnow?
List of subscription rates for each package.
How do I renew my TFCnow subscription?
Step by step procedure on how to renew your subscription.
Free software downloads
Software downloads needed so you will be able to meet our system requirements.
How do I cancel the auto renewal subscription?
Instructions on how to cancel the auto renewal subscription.
I forgot my password. How do I retrieve it?
Instructions on how to retrieve a system-generated password.
How do I download my viewing license?
A viewing license enables you to watch the protected videos on the TFCnow website once it has been downloaded into your computer.
Can I access TFCnow content using different computers?
TFCnow viewing license can only be accessed using the same computer where you have originally downloaded the license.
Why am I getting Internet Explorer cannot display the webpage every time I click on the "Low" or "High" link?
You may have a problem with your file associations.
Why does Windows Media Player hang on 'Connecting to media'?
The browser (Internet Explorer) hangs when trying to watch protected content on an embedded Windows Media Player, when the user is protected by McAfee Enterprise Anti-Virus 8.
Why my video is buffering, frozen or appears like a slide show?
The video buffering may be caused by many factors.
Why am I getting the error message ''License Acquisition or Media User Rights?
List of troubleshoot questions.