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Categories
How It Works (20)
General information on the TFCnow Video On Demand service
Subscription (12)
Information regarding the service.
User Information (5)
Change of email address, password and personal information.
System Requirements (10)
Software needed in order to avail of the service.
Billing (11)
Different payment modes, refunds etc.
Licenses (10)
What you need to know about Digital Rights Management and license issues.
Technical (25)
WMP error and other technical troubleshooting.
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Frequently Asked Questions
What is TFCnow?
 TFCnow is a video and audio streaming subscription service on the Internet .
What is the difference between registering and subscribing to TFCnow?
 Registering and subscribing are two different things, but both of them will let you watch videos on the new TFCnow Beta site!
How do I register to TFCnow?
 Steps on how to start your TFCnow experience.
How do I subscribe to TFCnow?
Step by step guide on how to start your subscription.
How much is the subscription for TFCnow?
 List of subscription rates for each package.  
How do I renew my TFCnow subscription?
Step by step procedure on how to renew your subscription.
How do I cancel the auto renewal subscription?
 Instructions on how to cancel the auto renewal subscription.
Do you have FREE videos? How can I watch them?
 We’re offering you more and more FREE videos of your favorite shows
Why do I need to log in to watch videos?
 Once you viewed a video, you will be asked to log in your email address and password.
Can I access TFCnow content using different computers?
TFCnow can now be accessed using different computers
Where is my license? How do I download it?
 General information regarding your license.
What happens to my old license I acquired from the classic TFCnow site? Can I still use it?
 You can still use the license you purchased before from the classic TFCnow site until it gets expired
Why can't I watch videos on the classic site when I just purchased/renewed my license?
 General information regarding your new license purchased to Beta site
Why do I still need to be connected to the Internet in order to watch downloaded videos?
You still need to be connected to the internet to watch downloaded videos.
I forgot my password. How do I retrieve it?
 Instructions on how to retrieve a system-generated password.
Why does my video buffer, freeze or appear like a slide show?
The video buffering may be caused by many factors.
Free software downloads
Software downloads needed so you will be able to meet our system requirements.
I got a "Media Usage Rights Acquisition" pop-up. What shall I do?
 Guide on what to do when you see a Media Usage Rights Acquisition pop-up.
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