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Categories
How It Works (20)
General information on the TFCnow Video On Demand service
Subscription (12)
Information regarding the service.
User Information (5)
Change of email address, password and personal information.
System Requirements (10)
Software needed in order to avail of the service.
Billing (11)
Different payment modes, refunds etc.
Licenses (10)
What you need to know about Digital Rights Management and license issues.
Technical (25)
WMP error and other technical troubleshooting.
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Main Page > How It Works
Articles in the How It Works
What is TFCnow?
TFCnow is a video and audio streaming subscription service on the Internet .
How to access the videos?
Videos can be accessed through streaming or downloading.
How come some of the videos do not have downloads?
All the most-watched shows on our website have downloads.
Why are some TV shows not included in the website?
Some TV programs shown on ABS-CBN or TFC are not included in the TFCnow service.
How to access my Premium Edition subscription?
Since you have availed of Premium Edition, programs should be accessed from the premium page.
How to access videos under Teleserye On Demand?
Steps on how to access the Teleserye On Demand page
How to access the videos under News On Demand subscription?
Steps on how to access your News On Demand page
How access to my Movie Channel subscription?
Steps on how to access movies under Movie Channel
Why do I still need to be connected to the Internet in order to watch downloaded videos?
You still need to be connected to the internet to watch downloaded videos.

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