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Categories
How It Works (20)
General information on the TFCnow Video On Demand service
Subscription (12)
Information regarding the service.
User Information (5)
Change of email address, password and personal information.
System Requirements (10)
Software needed in order to avail of the service.
Billing (11)
Different payment modes, refunds etc.
Licenses (10)
What you need to know about Digital Rights Management and license issues.
Technical (25)
WMP error and other technical troubleshooting.
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Frequently Asked Questions
Search our FAQ to find resolutions to common issues.
Main Page > System Requirements
Articles in the System Requirements
Free software downloads
Software downloads needed so you will be able to meet our system requirements.
Will the TFCnow service work on Macintosh Operating System?
TFCnow service will not work on Macintosh operating system.
Why some of the programs have no audio or video?
CODEC links for Windows XP and Windows Vista.
I can't access the movie from the "watch now" link.
 You need to install the edgestream software.
How to check if my computer is compatible with your system requirements?
 Link to check your computer's system requirements.
Why can't I hear any sound? I was able to see the video.
Basic troubleshooting on audio issues
How come the videos cannot be downloaded completely?
 Your connection to our servers may be unstable.
Can I use other media players like QuickTime, RealPlayer, etc?
No. You need to use Windows Media Player with our service.
What is Edgestream?
 Edgestream allows you to access our videos on a higher bitrate.
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