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How It Works (20)
General information on the TFCnow Video On Demand service
Subscription (12)
Information regarding the service.
User Information (5)
Change of email address, password and personal information.
System Requirements (10)
Software needed in order to avail of the service.
Billing (11)
Different payment modes, refunds etc.
Licenses (10)
What you need to know about Digital Rights Management and license issues.
Technical (25)
WMP error and other technical troubleshooting.
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Main Page > Subscription
Articles in the Subscription
How much is the subscription for TFCnow?
 List of subscription rates for each package.  
How do I subscribe to TFCnow?
Step by step guide on how to start your subscription.
What is TFCnow Prepaid Load Card?
 An online payment service that lets you purchase funds to subscribe to any TFCnow package.
What is an auto renewable subscription?
A new convenient payment feature which automatically facilitates your renewal every subscription period.
How do I renew my TFCnow subscription?
Step by step procedure on how to renew your subscription.
Can't cancel the auto renewal subscription.
 Please check the browser you are using and your next billing date.
What do you mean by Settlement Pending?
 This refers to the current status of your auto renewal subscription.
Why do I need to log in to watch videos?
 Once you viewed a video, you will be asked to log in your email address and password.
Can I cancel my autorenewal using a different computer?
 You can cancel your autorenewal subscription using other computer.
Can you cancel the auto renewal subscription for me?
 For security purposes, cancellation should be done by the subscriber.

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