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I forgot my password. How do I retrieve it?

You can retrieve your password by clicking on the Forgot Password link found below the password field. Please follow these steps:

1. Enter your e-mail address.
2.
Click on the "Retrieve Password" button. 


For security purposes, our system will check if the e-mail address and birth year you entered match the ones you submitted when you first registered to our website.

If these match, we will send you a unique system-generated password to your e-mail address. You can use this to immediately access TFCnow content. We advise that you change this to your preferred password so it’s easier for you to remember.
 
If you believe you are typing your password correctly, please note that your password is case sensitive and that you are not accidentally using CAPS-LOCK.

If you have a spam filter running (often enabled by default on AOL, Hotmail, EarthLink and Yahoo), please check your 'spam', 'bulk', or 'junk' mail folder if the email does not arrive.

If you're still encountering problems, kindly add tfcnow01or tfcnow02 on Yahoo! Messenger or call our hotline at 1-877-462-3661 to speak directly to our Customer Service Representatives.

 

Article ID: 10080 Article Created: 06-23-2008 15:17 PMLast Modified: 07-16-2010 02:04 AM

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