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Frequently Asked Questions

Title	Category
What is TFCnow?	How It Works
What is the difference between registering and subscribing to TFCnow?	How It Works
How do I register to TFCnow?	How It Works
How do I subscribe to TFCnow?	Subscription
How much is the subscription for TFCnow?	Subscription
How do I renew my TFCnow subscription?	Subscription
How do I cancel the auto renewal subscription?	Billing
Do you have FREE videos? How can I watch them?	How It Works
Why do I need to log in to watch videos?	Subscription
Can I access TFCnow content using different computers?	Licenses
Where is my license? How do I download it?	Licenses
What happens to my old license I acquired from the classic TFCnow site? Can I still use it?	Licenses
Why can't I watch videos on the classic site when I just purchased/renewed my license?	Licenses
Why do I still need to be connected to the Internet in order to watch downloaded videos?	How It Works
I forgot my password. How do I retrieve it?	User Information
Why does my video buffer, freeze or appear like a slide show?	Technical
Free software downloads	System Requirements
I got a "Media Usage Rights Acquisition" pop-up. What shall I do?	How It Works
Why am I getting Internet Explorer cannot display the webpage every time I click on the "Low" or "High" link?	Technical